Student Syllabus

Practice Management 1

A 20-hour continuing education course covering the business fundamentals of running a modern dental practice: ownership economics, team leadership, operational systems, and patient flow. Built for clinicians who want the business education dental school did not provide.

Delivery:
Online, self-paced
Credit hours:
20
Modules:
10

Welcome

Welcome. If you are here, you have figured out that clinical skill alone does not add up to a career. The material ahead is the stuff we wished we had been handed on day one of ownership: the contracts we signed without understanding, the hires we regretted, the numbers we learned the hard way to read. Work through it in any order that serves you. The modules stand alone and build on each other at the same time.

Course Description

Practice Management 1 is the business course your dental school skipped. Over twenty self-paced hours, you will learn how to evaluate a practice, build a team that stays, set up the systems that keep the chair full, and read the numbers that tell you whether any of it is working. Everything is taught by practicing dentists who have lived every mistake in the curriculum.

Instructors

BB

Bill Brachvogel

DDS, FAGD

Dr. Bill Brachvogel is a Fellow of the Academy of General Dentistry and cofounder of Cusp Media. He has spent decades building teams, mentoring associates, and refining the leadership habits that separate a practice that survives from one that endures.

NW

Nick Wall

DDS

Dr. Nick Wall is a practicing general dentist and cofounder of Cusp Media. His clinical focus is practice acquisition, transition planning, and the financial mechanics of owning and scaling a dental practice. He teaches the business side of dentistry the way he wishes it had been taught to him in school.

TC

Thom Caspers

DDS

Dr. Thom Caspers is a practicing general dentist and cofounder of Cusp Media. His work centers on clinical operations, team workflow, and building the systems that let a practice run without the owner in the chair every day.

Prerequisites

None. If you can see patients, you are ready for this course. We assume no prior business or management background and introduce every financial and operational concept from first principles.

Modules

  1. Module 1: TBD

    Learning Objectives

    • Understand practice ownership models
    • Describe PPO vs fee-for-service economics
    • Calculate operatory capacity

    Key Concepts

    • informed consent documentation· I

    See Also

    • Module 2TBD: Builds on informed consent principles
  2. Module 2: TBD

    Learning Objectives

    Learning objectives not yet drafted.

  3. Module 3: TBD

    Learning Objectives

    Learning objectives not yet drafted.

  4. Module 4: TBD

    Learning Objectives

    Learning objectives not yet drafted.

  5. Module 5: TBD

    Learning Objectives

    Learning objectives not yet drafted.

  6. Module 6: TBD

    Learning Objectives

    Learning objectives not yet drafted.

  7. Module 7: TBD

    Learning Objectives

    Learning objectives not yet drafted.

  8. Module 8: TBD

    Learning Objectives

    Learning objectives not yet drafted.

  9. Module 9: TBD

    Learning Objectives

    Learning objectives not yet drafted.

  10. Module 10: TBD

    Learning Objectives

    Learning objectives not yet drafted.

CODA Competency Coverage

2 of 22 competencies currently addressed across the curriculum. 20 open for mapping.

CodeDomainDescriptionModules
1-1Biomedical SciencesApply foundational biomedical science knowledge (anatomy, physiology, microbiology, pharmacology) to clinical decision-making.— gap —
1-2Biomedical SciencesEvaluate the impact of systemic disease on oral health and treatment planning.— gap —
1-3Biomedical SciencesInterpret laboratory findings relevant to dental diagnosis and patient management.— gap —
3-1Clinical SciencesPerform comprehensive oral evaluations including medical, dental, and psychosocial history.— gap —
3-2Clinical SciencesDiagnose and manage caries, periodontal disease, and common oral pathologies.— gap —
3-3Clinical SciencesPlan and execute restorative, endodontic, and prosthodontic treatment appropriate to patient needs.— gap —
3-4Clinical SciencesRecognize indications and contraindications for surgical and implant procedures.— gap —
6-1Community and Population HealthAssess social determinants of oral health and access-to-care barriers in diverse populations.— gap —
6-2Community and Population HealthApply epidemiologic principles to interpret oral health trends and public health interventions.— gap —
2-1Dental MaterialsSelect appropriate dental materials based on clinical indication, biocompatibility, and mechanical properties.— gap —
2-2Dental MaterialsApply knowledge of bonding, cements, and impression materials in restorative procedures.— gap —
5-1Ethics and ProfessionalismApply core ethical principles (autonomy, beneficence, non-maleficence, justice) to clinical practice.— gap —
5-2Ethics and ProfessionalismObtain and document informed consent appropriate to procedure and patient capacity.M1
5-3Ethics and ProfessionalismRecognize and respond to professional boundary, confidentiality, and conflict-of-interest issues.— gap —
7-1Patient ManagementCommunicate effectively with patients across cultural, linguistic, and cognitive differences.— gap —
7-2Patient ManagementManage dental anxiety, pain, and behavioral considerations in pediatric and adult patients.— gap —
7-3Patient ManagementCoordinate interprofessional care for medically complex patients.— gap —
4-1Practice ManagementUnderstand practice ownership structures, partnerships, and associate agreements.— gap —
4-2Practice ManagementAnalyze practice financial statements, overhead, and key performance indicators.— gap —
4-3Practice ManagementApply principles of staff recruitment, retention, and team leadership in a dental practice.— gap —
4-4Practice ManagementNavigate student loan repayment programs (PSLF, IDR) and financial planning for early-career dentists.M1
4-5Practice ManagementUnderstand insurance participation, fee schedules, and third-party payer dynamics.— gap —

Assessment

Each module ends with a short knowledge check. Questions are a mix of multiple choice and short written response. You can retake any assessment as many times as you need; the goal is mastery, not ranking. A module is complete when you have answered every question correctly at least once. Full CE credit is awarded on completion of all ten module assessments.

Total Questions

1

Multiple Choice

1

Free Text

0

Bibliography

References are managed in Zotero. Live integration into the syllabus is scheduled for a future phase.

Revision History

This section will be auto-generated from dashboard version history in a future phase.